Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Client"), and Sintrove ("we," "us," or "our"), concerning your access to and use of our website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto, and any software development services provided by us.

1. Introduction

By engaging our services or accessing our website, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the site and our services, and you must discontinue use immediately.

2. Services and Project Scope

Sintrove provides professional software development, design, and technology consulting services. The specific scope, deliverables, timelines, and fees for any project will be detailed in a separate Statement of Work (SOW) or project agreement signed by both parties. These Terms govern the general relationship between Sintrove and the Client.

3. Client Responsibilities

The Client agrees to provide timely access to information, materials, and approvals reasonably required for Sintrove to perform the services. Delays in providing necessary resources or feedback may result in corresponding delays in project delivery.

4. Payments and Fees

Payment terms will be specified in the project agreement. Unless otherwise stated, invoices are due upon receipt. We reserve the right to suspend services or withhold deliverables if payments are not made in accordance with the agreed schedule.

5. Changes to Project Scope

Any changes or additions to the agreed project scope must be documented in writing and approved by both parties. Changes may result in adjustments to the project timeline and fees.

6. Deliverables and Intellectual Property

Upon full payment of all fees due, Sintrove grants the Client the rights to the final deliverables as specified in the project agreement. Sintrove retains ownership of any pre-existing intellectual property, tools, libraries, or methodologies used in creating the deliverables.

7. Client-Provided Materials

The Client guarantees that any text, graphics, photos, designs, trademarks, or other artwork provided to Sintrove for inclusion in the project are owned by the Client, or that the Client has permission from the rightful owner to use them.

8. Confidentiality

Both parties agree to hold in confidence and not disclose to any third party any confidential information obtained from the other party during the course of the engagement, except as required to fulfill the obligations of the project or as required by law.

9. Third-Party Services, Hosting, and Deployment

Sintrove may integrate third-party services, APIs, or hosting solutions. We are not responsible for the performance, terms, or policies of any third-party providers. Deployment and hosting arrangements will be outlined in the project agreement.

10. Warranties and Disclaimers

Sintrove warrants that the services will be performed in a professional and workmanlike manner. EXCEPT FOR THIS EXPRESS WARRANTY, SINTROVE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Sintrove be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, our services or deliverables. Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by the Client for the specific services giving rise to the claim.

12. Termination

Either party may terminate the engagement for convenience upon written notice as specified in the project agreement. Upon termination, the Client shall pay for all services rendered and expenses incurred up to the date of termination.

13. Dispute / General Provisions

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or relating to these Terms shall be resolved through good faith negotiations, and if necessary, binding arbitration or legal proceedings in the appropriate jurisdiction.

14. Changes to These Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time. We will alert you about any changes by updating the "Last updated" date of these Terms, and you waive any right to receive specific notice of each such change.

15. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:
hello@sintrove.com